Refund policy
RETURNS
We want you to love your Bella Ro Boutique purchase! If you aren’t completely satisfied with your purchase, we gladly accept eligible returns for store credit only.
Return Requirements
- Returns must be requested within 14 days of delivery.
- Items must be unworn, unwashed, and in their original condition.
- Items must have all original tags attached.
- Items showing signs of wear, damage, makeup, deodorant, perfume, or other alterations will not be accepted.
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
STORE CREDIT ONLY
Bella Ro Boutique does not offer refunds to the original form of payment. Approved returns will receive store credit for the purchase price of the returned item(s).
Store credit will be issued after the returned item has been received and inspected. Once issued, your store credit can be used toward a future purchase at Bella Ro Boutique.
FINAL SALE
The following items are final sale and cannot be returned:
- Sale items
- Items marked “Final Sale”
HOW TO REQUEST A RETURN
To request a return, please sign into your customer account and submit a return request for the applicable order. Once your request is approved, you will receive instructions for returning your item.
Please contact us if you have any questions about your return. contact@bellaroboutique.com